From Retrieval to Communication: The Development, Use, and Consequences of Digital Documentary Systems

The traditional themes of information science must be expanded in order to accommodate systematic understandings of ways to design effective documentary systems and anticipate their social consequences. The field of social informatics offers some important concepts, theories, and methods that give this kind of inquiry a sound scientific basis. Social informatics has a large research literature and some research anthologies and review articles which serve as effective entry points.